BackOffice ERP Background

BackOffice ERP

Bring accounting, HR, payroll and back-office workflows together — with approvals, controls and reporting that keep every function aligned.

WHO IS IT FOR?

01
Business Leaders

Get consolidated financial insights, managerial dashboards, and organisation-wide visibility.

02
Department Managers

Review and approve requests based on roles, responsibilities, and transaction amounts.

03
HR & Payroll Teams

Handle employee records, attendance, leave, payroll processing, and workforce administration.

04
Finance Teams

Manage ledgers, payables, receivables, reconciliations, and financial reporting in one place.

Modules & Features

Everything you need to streamline your operations. Explore the individual modules and signature flows that power this solution.

UM

User Management

SuperAdmin sees everything; reservation, operations, approval and payments staff are each scoped to their own desk.

Users & rolesMenu privilegesAction rightsAudit log

Signature Flow

Define role
→
Scope the desk
→
Assign staff
→
Review access
AG

Accounts Gateway

Customer and supplier postings flow into Accounts without cross-module coupling — the gateway owns the translation, so payments and accounting stay independently maintainable.

Posting rulesCustomer postingsSupplier postingsGateway log

Signature Flow

Payment confirmed
→
Gateway maps accounts
→
Journal created
→
GL updated
AC

Accounts

A complete ledger for the travel business — every booking, invoice and payment lands here as a balanced entry.

Chart of accountsJournalsTrial balanceP&L and balance sheet

Signature Flow

Entry received
→
Journal posted
→
Trial balance
→
Statements
PA

Payments

Two sides that walk separate paths and meet in the same gateway: customer collections against invoices, and supplier vouchers against service costs.

Customer collectionSupplier voucherReceiptsAgingRefunds

Signature Flow

Collect from customer
→
Pay the supplier
→
Match to booking
→
Post to accounts
AP

Approval

The proforma goes out, the chase-up tracks it, and on acceptance the customer invoice is generated from the same service lines — no rekeying between quote and bill.

ProformaChase-up registerCustomer invoiceCredit notes

Signature Flow

Issue proforma
→
Chase the client
→
Generate invoice
→
Release to payments
OP

Operations

Operations sees a unified per-service indent — hotel, flight, tour, visa, transfer — before preparing a quotation, so fulfilment is priced against what was actually promised.

Booking intentIndent viewerQuotation deskSupplier confirmation

Signature Flow

Receive intent
→
Review indent
→
Prepare quotation
→
Hand to approval
RE

Reservation

Every booking is keyed to a customer or an agent so billing, commissions and downstream postings reflect the relationship correctly. One package can mix hotel, flight, tour, visa and transfer service lines with totals, taxes and currency kept consistent.

Hotel bookingFlight bookingTour bookingVisaTransferPackage builder

Signature Flow

Capture enquiry
→
Add service lines
→
Build the package
→
Confirm booking

Key Features

Everything you need for complete business visibility.

01

Financial & Management Reporting

Turn operational data into financial statements and managerial dashboards for faster, more informed decisions.

02

Configurable Approval Workflows

Control business processes with flexible amount-based and role-based approval rules.

03

HR, Attendance & Payroll

Manage employee information, attendance, leave, and payroll runs through one integrated workforce system.

04

Payables, Receivables & Reconciliation

Track vendor payments, customer collections, and bank transactions while keeping accounts accurately reconciled.

Benefits

Why businesses choose BackOffice ERP.

01

Complete Management Visibility

Get a consolidated view of financial and administrative performance to make faster, data-driven decisions.

02

Better Governance & Accountability

Ensure the right people review and approve transactions with clearly defined roles and workflows.

03

Streamlined Administration

Bring HR, payroll, finance, and approvals together to reduce manual work and disconnected processes.

04

Stronger Financial Control

Keep accounting, transactions, reconciliations, and reporting under one reliable financial system.

Need Help?

Our team is here to assist you.

Get support, request a demo, or ask any questions about BackOffice ERP.

Contact Support